Effective from: 21 October 2026
1. Data controller
MEISER Ferroste Kft.
Registered office: Papírgyári út 13., 2400 Dunaújváros, Hungary
Company registration no.: 07-09-002048
Tax no.: 10733608-2-07
E-mail: lampert.janos@ferroste.hu
Phone: +36 25 511 033
Website: ferrostep.com
Please contact us using the details above with any questions or requests concerning your personal data.
2. Legal framework
- Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR)
- Hungarian Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information
- Hungarian Act CVIII of 2001 on Electronic Commerce Services
- Hungarian Act C of 2003 on Electronic Communications (regarding cookies)
3. What data we process and why
3.1 Contact and quotation request form
- Data processed: name, e-mail address, phone number, content of the message (e.g. characteristics of the requested staircase, location).
- Purpose: answering your enquiry, preparing a quotation, keeping in contact.
- Legal basis: steps taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR) and, for general enquiries, your consent (Art. 6(1)(a) GDPR).
- Retention: 1 year after the enquiry is closed; if a contract is concluded, the statutory retention period applicable to the contract (8 years for accounting records).
3.2 Communication by e-mail and phone
- Data processed: name, e-mail address, phone number, content of the correspondence.
- Purpose: answering questions, providing quotations, coordinating projects.
- Legal basis: pre-contractual steps and the controller’s legitimate interest in business communication (Art. 6(1)(b) and (f) GDPR).
- Retention: 1 year after the matter is closed; in case of a contract, the statutory retention period.
3.3 Server log files
- Data processed: IP address, time of visit, URL of the page viewed, browser and operating system type.
- Purpose: secure and uninterrupted operation of the website, detection of errors and abuse.
- Legal basis: the controller’s legitimate interest (Art. 6(1)(f) GDPR).
- Retention: up to 30 days, or until a security incident has been investigated.
3.4 Cookies and web analytics
Fonts are served from our own server, so they do not transmit data to third parties. The website uses strictly necessary cookies without consent, and statistical cookies (Google Analytics) only with your consent. You can give your consent in the cookie banner and withdraw or change it at any time. A detailed list of cookies is available in our Cookie Policy.
4. Processors and recipients
- Hosting provided by: Eszközbeszerzés Kft.
Registered office: Honvéd utca 8. 1. em. 2. ajtó, 1054 Budapest, Hungary
Company registration no.: 01-09-415417
Tax no.: 24389972-2-41
E-mail: support@eszkozbeszerzeskft.com
Web: eszkozbeszerzeskft.com – storage of the website and of messages sent via the form. - Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) – Google Analytics audience measurement (using Google Consent Mode; cookies are set only with consent) and the Google Map embedded on the Contact page, which loads only after the relevant consent is given.
We do not sell your personal data and do not disclose it to third parties other than the processors listed above and authorities acting in cases required by law.
5. Transfers to third countries
In connection with Google services, data may be transferred outside the European Economic Area (USA). Such transfers are safeguarded by the EU–US Data Privacy Framework and the European Commission’s Standard Contractual Clauses.
6. Data security
We receive data over an encrypted (HTTPS) connection, restrict access to a limited group of password-protected users, keep our systems regularly updated and make backups.
7. Your rights
- Access: you may request information about the personal data we process about you.
- Rectification: you may request the correction of inaccurate data.
- Erasure: you may request the deletion of your data where there is no further legal basis for processing.
- Restriction: you may request the restriction of processing.
- Data portability: you may request your data in a structured, machine-readable format.
- Objection: you may object to processing based on legitimate interest.
- Withdrawal of consent: you may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Please send your request to lampert.janos@ferroste.hu; we will respond within 30 days.
8. Remedies
If you believe that the processing of your personal data infringes the law, you may lodge a complaint with the supervisory authority of your habitual residence, place of work or the place of the alleged infringement, or with the Hungarian supervisory authority:
Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Address: Falk Miksa utca 9–11., 1055 Budapest, Hungary
Postal address: 1363 Budapest, Pf. 9., Hungary
Phone: +36 1 391 1400
E-mail: ugyfelszolgalat@naih.hu
Web: naih.hu
You may also bring legal proceedings before the competent court.
9. Changes to this policy
We reserve the right to amend this policy. The current version is always available on this page.